This section contains advice and information for Irish citizens*
who encounter difficulties in Scotland.
If you require emergency consular assistance from the
If you need emergency consular assistance from the Consulate, then
contact us immediately. Our telephone number is: (+44) 0131
If you require emergency consular assistance outside of normal
working hours you will be asked to leave a message on the answering
machine. The answering machine is monitored regularly, and the Duty
Officer at the Consulate will contact you as soon as possible. You
should also contact the Police if necessary (e.g. to report lost or
stolen passports). The Department of Foreign Affairs in
Dublin also has an after hours Duty Officer who may be contacted in
emergencies at 00 353 1 4780822.
Please note that the Duty Officer will deal with genuine
consular emergencies only.
When you leave a message, remember to state your name, the nature
of the problem, where you are now, and the details of how the Duty
Officer can contact you (e.g. leave your mobile phone number, or
the name and phone number of the hotel / hostel where you are
[* Please note also that if you hold both Irish and British
citizenship and you seek consular assistance while in Britain, we
are prohibited from formally providing such assistance under the
terms of the Vienna Convention on Diplomatic Relations].
Lost or Stolen Passports
If your passport is lost or stolen, you should firstly report the
loss or theft to the nearest police station as soon as possible
after the event. The police will issue you with a document
(crime reference number) confirming that you have made the
report. You will be required to present this when applying
for a replacement travel document.
You should then contact the Consulate as soon as
The crime reference number may be accepted by some airlines
in lieu of a passport. You should always check with your airline
before going to the airport. If your airline will not accept the
crime reference number, the Consulate may be able to assist
Irish citizens whose passports are lost or stolen in England or
Wales should contact the Irish Embassy in London.